Friday, April 23, 2010

Nurse Hunt - Part 1

I decided to break this saga down into bits and pieces.

Welcome to Part 1.

While still in the hospital, Kaiser went over all of the ways in which to retain a nurse when the time came.  They even recommended companies and let me know who they thought was best.

As you know, I finally succumb to nursing help and dug up my paperwork, FROM KAISER!

I called the company and set an appointment to meet. They were extremely nice. They completed an evaluation of Aviana, including all weights and measurements. We had a full discussion of her care plan and I went over the entire program with them, explaining that I would be needing help with it.  They agreed and asked when I would like to start (this was a Thursday). Apprehensively, I said Monday at noon.

All weekend and into Monday, I was totally on edge. I had a complete and total breakdown to my mom and about 11:15AM. Noon rolls around and no one showed and no one called. I finally got a call later saying Kaiser would not sign the necessary paperwork. They said this never happens and they will get it ironed out as soon as possible.

I got all worked up  for nothing, because this issue did not get resolved for an entire week! Kaiser, the ones who explained the entire process to me, did not understand their very own process.

After a million calls, calls back and even visits to explain from the nursing company, they signed off. Duh!

Needless to say, I was baffled, but not really, this kind of stuff happens all the time in the brain injury world.

I always say, its like the left hand doesn't know what the right is doing.

More appropriately than that....

It's like the left brain does not know what the right is doing!!


  1. Shirley you're joking! (Don't call me Shirley!!)

  2. Oh Jen- It is good you can look back and joke about it!

  3. oy vey!!!!!!! that's all i can say! oy vey!!!!

    (yes i'm in a dr seuss kinda mood!! & i don't understand kaiser's 'tude!!!)