Sunday, April 25, 2010

Nurse Hunt - Part 3

This one's for you Samantha =o)

So, they schedule another nurse to come in. She was supposed to arrive at 1. At about 1:30 they called and said she was running late and that she would be to my house shortly.

About 2 hours later they called and said she got lost for an hour. I was pretty upset in that moment and told Kenny (one of the most friendly people on earth) that I call bullshit! I'm sorry, I just didn't believe she was lost for a full hour.

I think she ended up being 3.5-4 hours late. I had asked Kenny how I was supposed to be pleasant to someone who was that late. I should add here that one of my biggest pet peeves is when people are late or just completely flake.  I think it is an awful thing to not respect other people's time.

I decided to have an "open mind" and not just dismiss her.

She arrived. I opened the door. Kama took two steps out the door and she said, "Can you grab your dog."  That is seriously the first thing she said! No hi, no sorry I am hours late, nothing. I let her know that Kama was a sweetheart. She then said, "Can you just grab your dog by the collar."  I grabbed her and told the nurse that Kama would be around all of the time.

I understand some people may fear dogs, but at the very same time,  I just didn't think it was a very good first impression, or should I say second impression!

She hadn't even sat down and decided it was a good idea to tell me how incredibly exhausted, tired, and stressed out she was. Not only once, but numerous times and in many different ways. She went off on the very company she works for.

I quickly explained that the job of caring for Aviana is extremely physically demanding and that I could not have a nurse who is exhausted, tired and stressed out. I let her know that this was not a good fit and politely asked her to leave.

The entire interaction lasted about 5-7 minutes.

13 comments:

  1. Wow. I'm glad you let that one go, there is no way I would have been able to handle her in my house all day taking care of my daughter. And the whole dog thing? What did she expect you to lock the dog up all day while she was there? Who couldn't like Kama anyway? All I have seen are pictures of him but they all scream "sweetheart"!

    P.S. Kama is a boy right? I just kind of assumed.

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  2. Holy cow! And I think maybe I really mean "cow!" I'd take that a step further and describe that entire 5-7 minute interaction with her company (the one she went off on). They should know what she's like. Is there a terrible shortage of trained nurses in your neck of the woods?

    I'm so sorry you went through this. What a frustration.

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  3. I remember trying to find a sitter for my disabled son. It is very stressful. We ended up paying my mom as she needed three more quarters of 'work' to collect her social security.

    Be patient....the right one will walk through the door.

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  4. Way to go with letting her GO! She should have called within the first 10 minutes of being late!

    Joaquin's speech therapist entered our home for the first time last week. She wanted to establish a connection with him and started to blow bubbles in our living room without asking! We have hardwood floors and we just don't blow bubbles inside. People need to be more courteous.

    But, yes you WILL find the right nurse soon!

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  5. Oh my goodness!!!Is it really too much to ask that someone who you are supossed to trust with your child have maybe some social skills and manners?!?!?!? Oh Jen I cannot believe that someone like that works with people! Hang in there - you will find your "dog loving, show up on time, that can lift more than 10 pounds" nurse!!!!

    i would definitely share that one with Kaiser!!!

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  6. Well, I am beyond words right now! I really hope you have shared your experience with Kaiser about the quality of this nurse. I mean that is HORRIBLE! And I thought we had some nursing issues. Nothing compared to you for sure. I can't wait to hear the rest of the story...

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  7. now that is bucking ridiculous!

    lost for an hour? where the hell was her phone? was she getting a manicure for the other 3 hours? i am impressed with your restraint, actually, I would have shut the door in her face the moment she said anything other than how profusely sorry she was. the kama thing is just insult to injury.

    samantha

    ps thanks for the shout out, it actually put a much needed smile on my face.

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  8. Seriously? How traumatized do you have to be to be scared of Kama? That dog has the sweetest disposition!

    So sorry this has been a big headache. :(

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  9. Duuuuude, I cannot believe that story! Seriously, how wacked is that woman? She i going to need her own nurse when she gets sent to the looney bin! I hope that you let Kama walk her out the door!

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  10. So sorry this is not going well. I'll continue to pray for an "angel-nurse" to come through your door.
    Gail

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  11. I'm with Samantha...I would have just grabbed the dog and slammed the door in her face.

    JS

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  12. OMG the nurse from hell....thank goodness you showed her the door. No way would she have fit in there. Can you grab your dog....seriously, what a ninny. Glad you gave her the boot. And in this day and age, there is no such thing as getting LOST for over an hour. Um...cellphone? Can you not pull the car over and CALL to ask for directions? Not only is she a bad people-person, but she's a liar, too. No way was she lost. I don't buy it.

    Hang in there...you're angel nurse is out there somewhere!

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  13. u'mmmm yea....sitting here scratchin' my head. i got NOTHING.....

    oh yea...my jaw is still dropped to the ground!

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